Rapid Delivery Service

Delivery

Beacon Electrical uses its own fleet of vehicles which enable, if your items are in stock, to delivery the next day through PL and TQ Postal Codes.

For Items that we offer for National mainland Delivery (Mainly Range cookers) delivery will be by the Manufacturer's direct delivery fleet, if you think this effects your order and would like details please call our sales desk before placing your order.

For orders over £150 delivery is free of charge, although delivery surcharges do apply to some areas and weekend delivery. 

Please note that the areas we deliver to on weekends will vary and we may not be able to offer a weekend delivery to your area.

Free Delivery

To keep our prices and Service as competitive as possible our delivery Team will upack your new appliance on delivery as part of our Standard service and safely and leave tidely at a convienient place of your request or for a small fee of £2.50 we are able to remove and recyle all packing at the time of delivery, we endeavor to offer this service retrospectively but may be restricted by vehicle space on the day of delivery. Please call us if this affects your order, as undelivered products caused by this problem will incur a redelivery charge.

Arranging a Delivery Date

Items which we hold in stock will usually be delivered within a few working days - often the following day, once we have received your order we will be in touch to arrange a convienient delivery slot. Items which we have to order from the manufacturer will take longer; typically 6-12 working days depending on the product you have ordered. You can track your order status/progress on our web site. If the Basket page shows your items are in stock please call us to arrange delivery, otherwise we will contact when your items come into stock.

Delivery Times

Our deliveries are made between the hours of 8am and 6pm, 6 days a week. All goods must be signed for on delivery by an adult aged 18 years required upon delivery.

We offer AM (8-1pm) and PM (12-6pm) slots dependent on your postal code, and Our Drivers also try to give you a phone call on the day when we are about 30 minutes away from arriving at your property.

Customers must ensure that you can be available all day on your chosen day of delivery; if you find you cannot keep to your chosen delivery date you must notify us before 12 noon one working day before.

Customers cannot choose your own delivery timeslot as these are allocated by our automated route planning system. Once issued your timeslot cannot be changed, therefore you must be in to accept the delivery, otherwise a failed delivery charge will apply.

Access and Parking Restrictions

To make sure your delivery goes as smoothly as possible, we need to know about any potential access or parking restrictions, which may cause problems. Please consider all the following factors:

Parking Restrictions

Will our driver team have any difficulty parking outside your property? Are there yellow lines or other parking restrictions in effect?

Steps or Stairs

Will our delivery Team have any difficulty getting your item in to your property? We require free and clear access to minimise the risk of damage to your property, and to comply with Health and Safety regulations. If you are unsure of a possible obstacle please call our Sales Desk before placing your order.

Larger Items

Please be aware that large items, such as Range Cookers, and large Fridge Freezers (including American Fridge Freezers) will not fit through a normal width doorway. These will generally require double doors for us to gain access.

Drop-off in Box

If there are access difficulties, which prevent our driver from delivering the goods into your property, you can request that we drop the items off outside for you to take in yourself.

 

Product Specific & Installation Details

 

Finally...

...If you have any concerns about deliveries, speak to one of our Delivery Team and ask for advice.

Phone: 01752 787600 (Mon-Sat 9:00-5:30)