Mrs Smith

In the past we have bought a number of items from your Totnes branch and always return time and time again. You've always been able to meet our needs, given excellent customer service and have always been good on price!

T. Hooper

I often recommend you as the service is always excellent and competitive prices with online & larger retailers.

Mrs J Clemens

Very polite, friendly and helpful staff helped to complete my sale. Live very near by and will be back soon for fridge freezer, thank you! 

Mrs Jackson

A helpful, courteous and knowledgeable sales team. 

Mr Earlam

Friendly and helpful personnel. They offered very detailed and patient explinations on product knowledge and helped with our concerns. 

Mr Cooper

Cavan went out of his way to help. Very pleased with the service, perfect, could not fault. 

Mr and Mrs Moore

Visits to Totnes and Kingsbridge always pleasant and excellent service!! Chris always pleasant. Staff always friendly and knowledgeable. 

Mrs Mooney

Really great and efficient staff sorted it all out. I also have an Autistic son who occasionally likes to pop in and say hello to the staff. He is always treated very kindly and polite by everyone especially Vicky. 

Mrs Smyth

Francis went above and beyond helpfulness. Delivery was suited to me and was on time I can't thank him enough. - Highly recommended. 

Mrs Langley

I am so pleased with the customer service I recieved at your Plymstock branch. Mike was excellent, knowledge of stock and organising the sale. All delivered and fitted the next day. I shall recommend this service and salesman to anyone who requires electrical goods. 

Mrs Jago

The store was very busy but, Olly was happy to serve. The young man was very polite and friendly made my visit very pleasant. 

Mr Money

New layout of store a definite improvement. Staff welcoming and courteous, helpful without being overly intrusive. 

Mr Williams

Known about for years, good reputation and personal service. 

Mrs Skidmore

I am always very pleased with the helpfulness of your staff. 

Mrs Freeman

Cheerful and welcoming, didn't try to sell me out of my pocket range. 

Mrs Mann

I am very happy with the friendly service. 

Mr & Mrs Kimber

Plymstock staff could not have been better. 

Mrs Mills

Very helpful 10/10! 

Mr Holman

We visited your Plymstock Store.  We always we receive good service albeit this particular branch lacks display space.  We were served by Richard, a new employee who was very good and greeted us in a friendly way and very good at helping us choose the right product.  We certainly prefer the one on one sales and the friendly atmosphere we reveived.  Highly recommend.  

Mrs Bird

We have been customers for many years.  We saw Paul Gill who was very polite and gave us helpful service.  Paul was both knowlegeable and helped us choose the right product.  Highly recommend.  

Mrs Manson

(Kingsbridge Store)  I am very satified with the helpful staff and service since the change over from Pritchards.  Highly Recommend.

Mrs Scott

(Kingsbridge Store) The staff were friendly and professional and given the smaller size of the store was presented well.  Vicky demonstrated a wide range of machines, as well as appliances we might need in the future.  She was so helpful that I returned one week later and made the purchase with Cavan. Highly recommend.  

Mr Matthews

Thanks for your rapid response team! Including John, Dean and Michele. Much appreciated. And, just a note - an eleven out of ten for customer service from you and John from the Totnes Shop.  Highly recommend.

Mr Barlee

We visited your Kingsbridge Store.  We were served by Matt.  We were very pleased with the service we received and will use the store again.  Highly recommend.

Mrs Cole

I visited your Plymstock Store and saw Richard.  The store layout was good and I was greeted in a friendly manner.  Richard was very helpful and explained the product very good.  I found Richard to be a very pleasant young man.  It was very good service with Ben the Manager helping to arrange the delivery.  Highly recommend.  

Miss Darton

I use your Beacon Park Store.  I could not have found Simon more helpful.  I always receive good service from the Beacon Park Store and have used them many times to make previous purchases.  10 out of 10.

Mrs Symes

I really appreciate all of your help. It’s great to know there such a fantastic electrical shop locally (Kingsbridge) with wonderful customer service. Thank you Ben, Vicky and Matt. Highly recommend.

Mrs McMullin

I visited your Plymstock store where I have bought before.  I received immediate help and Simon, who was new, knew about the products and what models were available.  Highly recommend.  

Mrs Holt

I have used Beacon Electrical in the past when I puchased my cooker.  Once again I didn't feel pressurised to purchase and that's good.  Highly recommend.  

Mrs Butler

My son had previously spoken to Ben (at Kingsbridge Shop) on the phone and he had been really helpful and recommended what would be suitable for me.  I would highly recommend Beacon as they offer a very good service.

Mrs Mumford

I visited Beacon and was served by a very polite gent called Michael.  Also the delivery drivers were on time and very helpful and polite as was Steve Short and mate who fitted the cooker.  Many thanks.  We will come again.  

Mrs Gosbee

The Plymstock shop is our local Beacon and I was served by Richard.  I highly recoomend Beacon to others.

Miss Gill

Really wanted to comment on how fabulous the staff are at Beacon Park.  They really listen to what you're asking and then do their very best to help.  They didn't have the product I needed but managed to get it delivered the next day.  First class service.  Thank you

Mrs Solomon

I visited your Plymstock shop and was served by Simon.  He was very helpful but left me to decide with no pressure to buy any particular item, excellent.  I have used Beacon Electrical before because of the good personal service.  

Mrs Smith

I was served by Nick, Michael and Charlie and I just wanted to say thank you for the brilliant service I received.  

Mrs Warren

I have made several purchases through Beacon in the past and can highly recommend them.  On this occasion I was served by Michael.

Mr Barrett

Nick was very helpful.  Would highly recommend Beacon.

Mr Hodge

We use the Plymstock store but have been using Beacon Electrical since the first store opened at Beacon Park.  Highly recommend.

Mrs Masters

We used your Kingsbridge Store and dealt with Ben your Branch Manager.  It is very good to receive good, reliable service and Beacon Electrical delivers this. We highly recommend. Thank you.

Mrs Cole

We use your Kingsbridge shop and the gent we spoke to was called Gary.  The shop was clean and smart.  We were immediately asked how we could be helped and then had an excellent explanation on more than one washing machine.  We purchased as we were in the market for a new machine.  We were pleased to use a local shop that we pass at least twice a week.  Highly recommended.  

Mr Trevan

Great Service Adrian, Thank You

Mrs Johnson

I received great service from Cavan at the Beacon Park shop.  I heard about you in the St Budeaux shopper and would happily recommend Beacon to others.  

Mrs Carver

I visited you Pennycomequick store.  The store is colourful to attract the eye.  I received a warm welcome from Mike.  He certainly did not give me the hard sale.  He had a nice gentle manner and was very imformative.  The service I received was also very prompt.  Would highly recommend.  

Mr Simon

I do not normally take the time to give feedback but on this occasion thought I needed to.  I have been using Beacon for many years and it never ceases to amaze me how they get it right so many times.  The staff are knowlegeable, courteous and above all do not sell you add on's that you don't need.  Keep up the good work Beacon.  I recommend you giving them a go. 

Mrs Johnson

The two delivery men were very helpful.  I'd highly recommend Beacon.  

Mrs Dore

The Salesman was very knowledgeable, helpful and friendly.  We did not feel rushed into buying.  All in all excellent service.  

Mrs Baker

Clive was extremely helpful and told us everything we needed to know before making our decision. We'd highly recommend.

Mrs Popplestone

Clive was extremely helpful and explained everything thoroughly.  10 out of 10.  Thank you

Mrs Grocock

Vicky and Matt were very helful and the delivery in Kingsbridge was very prompt.  Also recommend Beacon's website.  Thank you

Mrs Taylor

Adrian is the sort of person you need in all your stores, warm, and not too pushy for the sale.  A wonderful shopping experience.  Thank you.

Mr Dore

Mike was very knowlegeable, helpful and friemdly, We did not feel rushed into buying.  All in all excellent service.  Thank you

Thank you

Thank you so much for the service your company has provided. We were very impressed with the speed of service. Mrs Barcy

Mrs Baker

Clive was extremely helpful and told us everything we needed to know before making our decision. We were recommended to come and see you by a friend of ours.

Not Pushy

Well assisted without being too pushy.  The advisor was very polite. Mr Creber

Mrs Harrys

Charlie - Exceptional. Really knew his stuff and no pressure put on me

Mrs Carey

The member of staff was very good, pleasant and very helpful

Dr Gore

At my first visit I was surprised at the range of goods.  Charlie was very helpful and pleasant throughout.  I'd strongly recommend.  

Mr Sandford

Always our FIRST call

Mrs Smale

A lovely, friendly chap.  A credit to your company.  Wish there were more stores and staff were like yours.

Mr Riley

"Good product, good price and excellent service with very prompt delivery" Best wishes

Mrs Johns

Though I am a younger person, I have been brought up to expect politeness and this is what I received, thank you.

Mr Potter

Michael was very helpful and provided my husband with a chair and drink of water.  We highly recommend.

Mrs Powells

Over the two visits Charlie demonstrated a thorough knowledge of the stock and pros and cons of brands and products  

Mr Snell

Above average in terms of product knowledge, we could not have been better informed.  We were not pressurised in any way.  You cannot put a value on this.  Luke thanked us profusely.  We appreciate the personal service and knowledge offered.

Mr Lay

Very welcoming, very happy and the assistant manager was extremely knowledgeable.

Mrs Teasdale

Clive - Listened to what we wanted and then made suggestions

Miss Mason

Just would like to say how pleased I was with the service I got from the Totnes shop. The men who delivered my new oven were so nice and helpful, I couldn't ask for anything better, so thank you.

Mrs Richards

Matt - Made really useful comments to help us make our decision

Very Informative

The shop was very inviting  and Greg was very friendly, informative and very pleasant to deal with. Mr Clemens

Mr Sarjent

Brilliant service from manager Paul and 2 of his staff.  I'm a technical ignoramus, so his balance of product knowledge and customer service was just right ... if you're shopping for a toaster, telly or TV these guys are the business and they're very competitive on price!

Clear English

Ben explained everything in plain English and didn't get too technical.  As a pensioner that was very good.  Mrs Harrison

Mrs Edmonds

Very helpful sales advisor, most obliging and friendly manner.  Mrs Edmonds

Mrs Way

Adrian was very polite, helpful and knowledgeable.  I'm glad we were recommended by a friend.

Mr Saker

Cavan - He made the whole process easy and uncomplicated

Mr Hodge

Very friendly, very cheerful greeting. He knew the products well and was able to answer all our questions - a good shopping experience.

Mrs Hall

Matt was very friendly without being overpowering.  He was also very helpful and knowledgeable.  

Mrs Baker

Gary in your Plymstock store was very helpful and explained all the makes available to me.  I'd recommend as I have also purchased things there before.  

Mrs Collings

I received very good service.  Glad I didn't go to Curry's.

mrs H

I was very pleased with your service. It was fast,efficient,and saved me a lot of worry in the run up to Christmas. The freezer is working well and is exactly what I wanted.

Mr Parker

Matt - I used to shop at Pritchards and would totally recommend Beacon after dealing with Matt

Superb Plymstock

We were greeted in a very friendly way.  Gary had such superb product knowledge which was much better than my experience with Currys. Mr Evans

Mr Williams

Took plenty of time to explain the whole package (Ben)

mrs G. Barkwill

Just a note to say thankyou for the way you organised my washing machine, your staff were very helpful and left no mess to clean up. 

Mrs Wevill

Knew the products well and answred our questions with good product knowledge (Greg)

mr mg

I would like to thank your sales advisor Ben for his excellent product advise and customer service. He has helped me on 2 seperate occassions during the past week, to make the right decision choosing a suitable `tumble dryer and larder fridge. 

Mr M O

Just wanted to let you know how thrilled I am with my new Roberts radio.  It has a pleasant mellow tone and the pale green is a lovely colour.  Both DAB and FM work well here. So many thanks to you and Paul from a satisfied customer

Mr S

I went to Currys to buy a new cooker.  The sales assistant only seemed to be interested in selling me what was on the shop floor so they asked me to check on-line.  I was disappointed by this and went to Beacon Electrical.  As soon as I got there the gentleman involved was more than helpful and did everything he could do to help me, nothing was too much trouble.  He ordered me my cooker and it was installed on the 24th June.  Thank you for this high level of service that I received.  I’d definitely be happy to recommend Beacon

Mrs K

I’m telephoning to say how happy I am at the service I received from Kim and also how pleased I am with the cooker and hood.  Please pass on my thanks to Kim for her help and support.

mr and mrs H

many thanks to you and your staff for the excellent service.
We purchased a washing machine from your shop last Monday.
 
Without exception each member of staff were, helpful and friendly.
 
The young man that served us was informative and knowledgeable about the machine we bought.
 
Many thanks once again, we wont hesitate to use your shop again when necessary.

Mr and Mrs TH

Whilst we researched the market the numerous offerings from the large internet companies, did not match the offering from Beacon Electrical, your proposition was the most competitive, both in range, price and delivery service. The criteria to purchase locally also has an influence. 

Mrs C

Excellent service.

When indeed the items were delivered (I had also received a call from the delivery driver stating he would be with me  in approx 45 minutes) the items were unloaded and unpacked and installed within 10 minutes.  I could not believe the efficiency with which they dealt with the installation.  As I was the last delivery of the day the packaging was also taken away. I cannot praise  your staff members enough who dealt with my purchases and delivery.  I shall certainly be using Beacon Electrical in the future and shall be highly recommending yourselves to friends and family. Thank you once again from a very satisfied customer.Kind Regards

Mr LC

we are pleased to give you some feed back, we think you have a good range of appliances to choose from, your prices are competitive and the service we receive when we browse and purchase from you is always excellent. Sales people always know about the products and leave us to make informed decisions about which appliance to purchase. The delivery is usually within a few days and the people who deliover are helpful and delivery being free is a bonus.

Mrs F

Dear sir's this year I purchased from you a new fridge freezer also a new microwave.
I came into your Plymouth branch to choose the fridge freezer, it was delivered & the old one taken away 
I looked on your web page for a microwave, found what I wanted, rang up you had it in stock I paid for it over the phone, it was delivered & both items are working well.
If I need any other electrical items I shall certainly be coming to you!
I've always worked in retail in London & Croydon so I know good service when I see it.
keep up the good work !!

Mrs S

My fridge failed just before Christmas but thanks to Beacon electric the problem was soon solved.From the first telephone call to the delivery a few days later it was a very welcome excellent customer service experience.I shall be contacting Beacon Electric for future purchases.

Mr S

Hi
I recently bought a white knight tumble dryer from your store . From the
initial phone call to actually picking up the item the service I received
was really good. I have purchased a few things here and would go back when I
need a new item without hesitation. 

Mr C

As we were buying 4 Bosch appliances your prices were competitive.

3 available from stock -   had to wait for 4th before taking delivery,
this was not a problem however.

Delivery efficient and men very helpful.